I've changed phones or deleted the app. How do I restore my purchases?
Go to the shop by tapping the cart icon at the top of the main edit screen, scroll to the bottom, and tap "Restore Purchases".
I have switched devices between Apple and Android. How can I get my purchases back?
Since Android and Apple are totally different platforms, and purchases are localized to the account that you purchased them with, there is no way to transfer purchases between them. If you would like you could request a refund for your purchases that you had made prior to switching, and you could repurchase them on your new device! Here is how you can request a refund. Apple: To request a refund you just need to follow this link https://support.apple.com/en-us/HT202039 + scroll down to the section that says ‘Learn More’ + click ‘Request a Refund’. Android: To request a refund you just need to follow this link https://support.google.com/googleplay/answer/2479637 + select ‘Request a Refund’.
How can I get a refund?
To request a refund on Apple, go to this link: https://reportaproblem.apple.com and follow the prompts.